Google Calendar — You're in Control

What Tradies Bio® does with your calendar — and why

Everything Tradies Bio® does is built around three goals for every tradie: Win more work, more often. Run your business more efficiently and stay organised. Build the long-term value of everything you've worked for. Google Calendar is one of the tools that makes all three possible — but only if you choose to connect it. The connection is entirely optional. Every feature of Tradies Bio® works without it.

When you do connect, here is what Tradies Bio® does for you:

• Captures customer enquiries automatically Win — when a customer sends an enquiry or booking request through your Bio page, Tradies Bio® records it in your Enquiries dashboard and, while connected, creates a calendar event in the Google Calendar you selected for jobs. No double-handling, no missed jobs.
• Shows your upcoming jobs in one place Run — the My Jobs view pulls your calendar into your Tradies Bio® dashboard so you can see your week at a glance without switching apps.
• Finds your available gaps (Tradie Scout) Build — Scout reads your start and end times (nothing else) to identify when you are free. Responding to enquiries confidently — knowing exactly when you're available — is how you build a business that runs on reputation and repeat work.

Tradies Bio® acts on your calendar on your behalf. It does not use calendar data for advertising or model training. Scout does not send calendar event content to an AI model. Availability is calculated in memory and shown in Scout's local, deterministic copy. The full detail is in our Privacy Policy.

What access we request — and why

When you connect your Google Calendar, Tradies Bio® requests these two permissions:

What we read from your calendar

My Jobs view

When you open My Jobs, Tradies Bio® fetches your upcoming calendar events and displays them in a clean list. The fields read are: event title, location, description, start date/time, and end date/time. This data is fetched live and shown only to you — it is never stored in our database.

Tradie Scout (AI diary analysis)

Tradie Scout is a tool inside Co-Pilot that checks your calendar for open gaps — times you may be available for new work — and surfaces relevant job opportunities and quotes for you to act on. Scout runs only when you ask it to analyse availability; it does not run silently in the background.

Scout requests only start and end times from your calendar via a strict field selector (fields="items(start,end)"). Event titles, descriptions, locations, attendee names, and all other event content are not requested and never received by Scout. The calculation is performed in memory and is used only for Scout's local, deterministic availability copy. Calendar event content, dates, and derived availability values are not sent to OpenAI or any other AI service, and no derived data is stored in our database.

Connected calendar

During setup, you choose the Google Calendar Tradies Bio® will use for this workflow — for example, Work instead of Personal. We store only its unique identifier so we know where to read and write on future visits. The calendar name is not stored. Tradies Bio® does not read events from your other calendars.

What we never read

Tradies Bio® does not access and does not store:

• Attendee names, email addresses, or phone numbers from your calendar events
• Organiser details or RSVP status
• Conference or video call links (Zoom, Google Meet, Teams)
• Recurrence rules or repeat-event logic
• Private or declined events
• Any Google service outside this selected-calendar workflow, such as Gmail, Drive, or Contacts
• Your contacts, Gmail, Google Drive, or any other Google service

What we write to your calendar

Tradies Bio® creates a calendar event when a customer books through your Bio page, or when you use the CRM to log a job. The event we create contains:

• A title summarising the job type and customer name
• The job location
• A description with: job type, customer contact details, job value, urgency, the customer's message, any notes you have added, and the Tradies Bio® enquiry reference number
• Start and end date/time (set by you or the customer at booking)

Tradies Bio® never deletes or modifies events you have created yourself. We may update a Tradies Bio® event when you update the same enquiry in the CRM. If you disconnect your Google Calendar, we stop creating or updating Tradies Bio® events — existing events in your calendar are untouched.

How we store your credentials

When you authorise access, Google provides Tradies Bio® with OAuth tokens — secure keys that allow us to make calendar calls on your behalf. These tokens are:

• Stored server-side in Tradies Bio®'s encrypted database, linked to your account
• Never stored in your browser, cookies, or any client-side location
• Never shared with any third party, including OpenAI
• Deleted immediately and permanently when you disconnect

Google API Services User Data Policy — Limited Use

Tradies Bio®'s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• Google Calendar data is used solely to provide the calendar features described on this page. It is not used for any secondary purpose.
• Google Calendar data is not used for advertising, marketing, or to serve ads of any kind. Tradies Bio® runs no advertising platform.
• Calendar event content, dates, derived availability values, OAuth tokens, and calendar IDs are not passed to OpenAI or any other AI service. Scout keeps availability calculations local and uses them only for deterministic in-product copy.
• Google Calendar data is not transferred to third parties except as required to operate the calendar features described on this page.
• Tradies Bio® does not use data obtained through Google Workspace APIs to develop, improve, or train generalised AI and/or ML models.
• Human access to your Google Calendar data is prohibited except under these four conditions only:
  1. You have given explicit consent for a support technician to view data to troubleshoot a problem you reported.
  2. It is necessary for security purposes, such as investigating abuse or a security incident.
  3. It is required to comply with applicable law.
  4. The data is aggregated and fully anonymised and is used solely for internal operational purposes (such as monitoring API error rates) — in which case no individual's data can be identified.

Data retention and deletion of Google user data

Disconnect instantly — no questions asked

Disconnect from within Tradies Bio®:

Disconnecting immediately deletes all stored OAuth tokens, your saved calendar ID, and stops all calendar reads and writes. It is permanent until you choose to reconnect.

You can also revoke access directly from Google's side at any time — without logging into Tradies Bio® at all — by visiting your Google Account permissions page, finding Tradies Bio®, and selecting Remove Access. Tradies Bio® will detect the revocation on the next calendar request and prompt you to reconnect or continue without calendar integration.

Frequently Asked Questions